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Effective Communication

Effective Communication

(2009)
A non fiction book by

 
Social care workers in residential or domiciliary settings need to be able to communicate effectively in order to carry out their work.

Supporting people with a variety of difficulties including hearing loss, impaired speech, visual impairment, dementia and physical and learning disabilities requires a range of communication skills, such as listening, sign language, writing notes, and using body language, touch and stimulation. This workbook will provide workers with the ability to enable adults with limited or no verbal communication skills to make decisions, and to express their views in their preferred method of communication.

Effective Communication includes practical guidance on using communication tools, such as computers, staff photo rota boards and pictorial menu boards, and use of photographs as visual reminders. The workbook meets the requirements of care standards and also refers to the importance of recording and reporting, and dealing with sensitive and complex issues, such as breaking the news of a family bereavement, or communicating with a person who has been abused.

Designed to meet the requirements of Health and Social Care (Adults) NVQ Level 3, Unit 31, this workbook is also a valuable source of guidance for any social care worker wanting to improve communication with the people they support.

 
Used availability for Suzan Collins's Effective Communication


See all available used copies of this book at Abebooks UK or Abebooks US
 

Paperback Editions

March 2009 : UK Paperback
Title: Effective Communication: A Workbook for Social Care Workers
Author(s): Suzan Collins
ISBN: 1-84310-927-1 / 978-1-84310-927-3 (UK edition)
Publisher: Jessica Kingsley Publishers
Availability: Amazon   Amazon UK   Amazon CA   

Kindle Editions

March 2009 : USA, Canada, UK Kindle edition
Title: Effective Communication: A Workbook for Social Care Workers (Knowledge and Skills for Social Care Workers)
Author(s): Suzan Collins
Publisher: Jessica Kingsley Publishers
Availability: Amazon   Amazon UK   Amazon CA   



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