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book cover of 

Damage Control

Damage Control

(2007)
A non fiction book by

 
No one knows this better than Eric Dezenhall and John Weber, who help companies, politicians, and celebrities get out of various kinds of trouble. In this brutally honest and eye-opening guide, they take you behind the scenes of some of the biggest public relations successes-and debacles-of modern business, politics, and entertainment.
You'll discover:
Why the 1982 Tylenol cyanide-poisoning case is always cited as the best model for damage control, when in fact it has no relevance to the typical corporate crisis.
Why Audi never fully recovered from driver accusations of "sudden acceleration"-despite evidence that nothing was wrong with their cars.
What the crises faced by George W. Bush, Jim McGreevey, Sammy Sosa, Lance Armstrong, Martha Stewart, Coca-Cola, and the Catholic Church have in common . . . and what they don't.

This new revised edition includes an additional chapter "Our Permanent Leakocracy" including information about WikiLeaks and what that notorious case means for business.

 
Used availability for Eric Dezenhall's Damage Control


See all available used copies of this book at Abebooks UK or Abebooks US
 

Hardback Editions

April 2007 : USA Hardback
Title: Damage Control: Why Everything You Know About Crisis Management Is Wrong
Author(s): Eric Dezenhall, John Weber
ISBN: 1-59184-154-2 / 978-1-59184-154-8 (USA edition)
Publisher: Portfolio Hardcover
Availability: Amazon   Amazon UK   Amazon CA   

Paperback Editions

May 2011 : USA Paperback
Title: Damage Control (Revised & Updated): The Essential Lessons of Crisis Management
Author(s): Eric Dezenhall, John Weber
ISBN: 1-935212-24-9 / 978-1-935212-24-9 (USA edition)
Publisher: Prospecta Press
Availability: Amazon   Amazon UK   Amazon CA   

March 2008 : USA Paperback
Title: Damage Control: How to Get the Upper Hand When Your Business Is Under Attack
Author(s): Eric Dezenhall, John Weber
ISBN: 1-59184-188-7 / 978-1-59184-188-3 (USA edition)
Publisher: Portfolio Trade
Availability: Amazon   Amazon UK   Amazon CA   

Audio Editions

July 2010 : USA Audio CD
Title: Damage Control
Author(s): Eric Dezenhall, John Weber
ISBN: 1-59659-159-5 / 978-1-59659-159-2 (USA edition)
Publisher: GILDAN MEDIA GROUP
Availability: Amazon CA   

2009 : USA Audio CD
Title: Damage Control
Author(s): Eric Dezenhall
ISBN: 1-4281-9747-8 / 978-1-4281-9747-3 (USA edition)
Publisher: RecordedBooks
Availability: Amazon   

Kindle Editions

June 2011 : USA, Canada Kindle edition
Title: Damage Control (Revised & Updated): The Essential Lessons of Crisis Management
Author(s): Eric Dezenhall, John Weber
Publisher: Prospecta Press
Availability: Amazon   Amazon CA   



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