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book cover of 

Dear Store

Dear Store

An Affectionate Portrait of Rich's
A non fiction book by

Rich's department store holds a special place in our history. This loving look at the history of the store by the late author and Atlanta Constitution journalist is a little dated (written in 1967) yet interesting to those who recall the glory days of the Rich's Great Tree on top of the Crystal Bridge. Some good leadership lessons in customer service here as well, as Rich's was the leader in that era in its heyday. This book is hard to buy as it is out of print; I checked out the only copy the Cobb County Library system had, and it's pretty beat up. The cover shows the Christmas tree, but don't be fooled: the info on the Great Tree only takes up a few pages at the end. The majority is about its beginnings after the turn of the 20th century and its legendary customer service, which is sadly missing in practically every department store today.

Used availability for Celestine Sibley's Dear Store

See all available used copies of this book at Abebooks UK or Abebooks US

Hardback Editions

August 1990 : USA Hardback
Title: Dear Store: An Affectionate Portrait of Rich's
Author(s): Celestine Sibley
ISBN: 1-56145-000-6 / 978-1-56145-000-8 (USA edition)
Publisher: Peachtree Pub Ltd
Availability: Amazon   Amazon UK   Amazon CA